Keep your software fast, secure and up to date without hiring in-house.
Delegate the management, security and evolution of your applications to a dedicated team of experts. Zero stress, maximum availability.
The problem: the permanent risk of an application left unattended
A critical bug hits on Friday evening and nobody can step in.
Your clients are blocked all weekend and your reputation takes a hit.
Unpatched security flaws exposing you to hacking.
Without regular updates, your servers become an easy target for cyberattacks.
Hiring an in-house developer costs too much for simple maintenance.
You do not have the workload to justify a full-time salary.
In detail: what does a maintenance contract with Play Digital actually include?
Third-party application maintenance (TMA) is a monthly support contract that guarantees your web or mobile applications stay in perfect working order over time. It is your all-risk IT insurance.
The 3 pillars of our maintenance contract
Preventive maintenance (every month)
Framework and code library updates, security patch application, SSL certificate renewal, and verification that automatic backups run correctly.
Corrective maintenance (in an emergency)
Priority handling of malfunctions. A ticketing system lets you report an incident. Depending on severity (Blocking, Major, Minor), we intervene within guaranteed timeframes (SLA).
Evolutionary maintenance (continuous improvement)
Monthly credit hours not used for corrective maintenance are dedicated to developing small new features, adjusting your interfaces or building new reports.
Monitoring tools and full transparency
We install automated monitoring probes (Sentry, Datadog) on your application. If an error occurs for a user, Play Digital’s technical team receives an instant alert on our internal channel with the exact line of code that caused the problem, before your client even notices.
React
Angular
VueJS
TypeScript
NodeJS
Laravel
Symfony
CakePHP
MySQL
Figma
Adobe
Sketch
GitLab
WordPress
Python
Our answer: a responsive engineering team at your side
Proactive monitoring, detecting failures before your clients do
Our automated probes watch your applications 24/7 and alert us at the slightest anomaly.
Fast interventions and guaranteed fixes (SLA)
A blocking bug? We intervene within strict contractual timeframes to restore your service.
A monthly credit of hours to evolve your tool
Use your hours to add small features, adjust the design or optimise performance.
Comment fonctionne notre contrat de TMA
Peace of mind, restored
Garantie d'un interlocuteur technique dédié qui connaît votre code.
Sauvegardes quotidiennes externalisées et testées.
Coût mensuel lissé, prévisible et sans mauvaise surprise.
They trust us
”Je recommande Play Digital en raison de leur capacité à comprendre les besoins du marché dans lequel évoluent les clients et d'intégrer cette dimension dans leurs solutions apportées. L'accompagnement va au-delà d'une réflexion purement technique, il inclut des réflexions stratégiques et des éléments de marketing et de communication. Play Digital nous a permis de développer une solution sur mesure dans un marché complexe en raison de nombreuses régulations. La flexibilité de la solution choisie permet de l'adapter constamment à l'évolution des demandes et aux contraintes du marché.
Laurent VianinDirecteur - Direct Care SA
Frequently asked questions
It is important to take the time to think through these questions before starting your project, so that we can steer our team’s choices and deliver a solution that properly matches your goals and needs.
What are my company's specific requirements for this business application?
To address your specific needs, we will carry out a detailed analysis of your company and your business processes to understand exactly what you need from this application.
How can this application integrate with other existing systems in my company?
We can integrate the application with other existing systems in your company, such as your CRM or ERP, for a smooth user experience and greater efficiency.
What is the estimated cost of building and maintaining this application?
The estimated cost of building and maintaining the application will depend on the complexity of the features and your company’s specific needs. We can provide you with a quote after our first discovery meeting and the initial analysis of your business and processes.
How long does it take to implement this application?
The timeline for implementing the application will depend on several factors such as the complexity of the required features, the availability of the necessary resources, development time and any testing and deployment phases. We will strive to meet your deadlines while guaranteeing the quality of the application. We will start with a detailed analysis of your needs to establish a project plan and define delivery timelines. We will keep you informed throughout the development process so you can follow the project’s progress. Please note that timelines may change depending on evolving requirements or unforeseen technical issues. However, we will work closely with you to manage these changes effectively and keep delivery as close as possible to the agreed schedule.
