Put the power of AI models to work on your internal procedures and data.
Build a custom AI assistant trained on your own documents. Give your staff and clients instant access to your company’s knowledge.
The problem: internal information searches that waste hours
Finding a specific procedure or document feels like a treasure hunt.
Thousands of files scattered across shared folders, with no effective search.
The same questions asked 50 times a day to support or HR.
Your internal experts waste their time repeating the same basic answers.
Knowledge loss when key employees leave.
When someone leaves, part of the company’s explicit knowledge disappears with them.
In detail: the RAG architecture (Retrieval-Augmented Generation)
To build a high-performing enterprise AI assistant without “hallucinations” (made-up answers), we do not train a global model from scratch. We use the RAG (Retrieval-Augmented Generation) architecture.
How does a RAG-based AI agent work?
Ingestion of your information sources
We connect the agent to your document repositories (PDFs, Notion, SharePoint, support tickets, internal wikis, SQL databases).
Vectorisation & Storage (vector database)
Your texts are split into chunks and converted into “mathematical vectors” stored in a specialised database (Pinecone/Qdrant).
Semantic search when a question is asked
An employee asks a question in natural language (e.g. “What is the handling procedure for a defective product return?”). The agent immediately retrieves the 3 most relevant paragraphs from your entire documentation.
Answer formulated with sources
The AI (via GPT-4o, Claude or an open-source model hosted on your premises) formulates a clear, concise answer and cites the exact page of the source document.
Data security and access control
The AI agent respects individual permissions: if an employee does not have access to the confidential HR folders on the server, the AI agent will refuse to give them information from those documents.
React
Angular
VueJS
TypeScript
NodeJS
Laravel
Symfony
CakePHP
MySQL
Figma
Adobe
Sketch
GitLab
WordPress
Python
Our answer: a private, secure AI agent connected to your data
Trained exclusively on your internal documents and databases
The agent answers precisely, relying solely on your manuals, procedures, contracts and history.
Absolute data security and confidentiality
Your data remains strictly private and is never used to train public AI models.
Available in your everyday tools (Slack, Teams, Web)
Your staff ask their questions in natural language and get the exact answer along with the source document.
Comment nous déployons votre Agent IA
The concrete benefits
Réponses immédiates 24/7 pour vos salariés et clients.
Temps d'intégration (onboarding) des nouveaux employés réduit de moitié.
Valorisation et centralisation durable du patrimoine d'information de l'entreprise.
They trust us
”Je recommande Play Digital en raison de leur capacité à comprendre les besoins du marché dans lequel évoluent les clients et d'intégrer cette dimension dans leurs solutions apportées. L'accompagnement va au-delà d'une réflexion purement technique, il inclut des réflexions stratégiques et des éléments de marketing et de communication. Play Digital nous a permis de développer une solution sur mesure dans un marché complexe en raison de nombreuses régulations. La flexibilité de la solution choisie permet de l'adapter constamment à l'évolution des demandes et aux contraintes du marché.
Laurent VianinDirecteur - Direct Care SA
Frequently asked questions
It is important to take the time to think through these questions before starting your project, so that we can steer our team’s choices and deliver a solution that properly matches your goals and needs.
What are my company's specific requirements for this business application?
To address your specific needs, we will carry out a detailed analysis of your company and your business processes to understand exactly what you need from this application.
How can this application integrate with other existing systems in my company?
We can integrate the application with other existing systems in your company, such as your CRM or ERP, for a smooth user experience and greater efficiency.
What is the estimated cost of building and maintaining this application?
The estimated cost of building and maintaining the application will depend on the complexity of the features and your company’s specific needs. We can provide you with a quote after our first discovery meeting and the initial analysis of your business and processes.
How long does it take to implement this application?
The timeline for implementing the application will depend on several factors such as the complexity of the required features, the availability of the necessary resources, development time and any testing and deployment phases. We will strive to meet your deadlines while guaranteeing the quality of the application. We will start with a detailed analysis of your needs to establish a project plan and define delivery timelines. We will keep you informed throughout the development process so you can follow the project’s progress. Please note that timelines may change depending on evolving requirements or unforeseen technical issues. However, we will work closely with you to manage these changes effectively and keep delivery as close as possible to the agreed schedule.
